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My main concern with all of these sites has been the quality. I'll be honest with you: I rarely pay more than $40 for a pair of shoes, and even then it's going to be a pretty nice brand or designer on sale. The most recent pair of non-subscription shoes I bought were a pair satin and sequin pumps that I found at Ross for $5.49. So when I look at these shoes in my "showroom" or "closet," I ask myself: would I pay the subscription price for these shoes at one of the stores I normally shop at (Ross, Macy's, TJ Maxx, Piperlime). The answer is usually no.
One of my ShoeDazzle Facebook friends mentioned ShoePrivee to me, but she indicated that it didn't have a great reputation. For the sake of being thorough in this feature I've been doing on the subscription shoe sites, I decided to check it out. The quality is a bit difficult to determine.
Here's my ShoePrivee showroom for March:
All except Cecile, I added that one from the additional selections I was given. Cecile and Cecilla are my favorites, but neither are very practical for the mom of an overactive and ornery toddler. The styles are pretty unique though (although I have seen at least one of the styles they offer at another shoe club).
Like some of the other sites, ShoePrivee is also offering a first purchase discount. When I click on each of the styles in my showroom, the price comes up as $29.95. I might pay that for one of my two faves. But one thing I don't like about ShoePrivee is that the shoe descriptions do not describe the materials of the shoe. So the description of Cecile says it's suede, but there's nothing saying that it's a genuine suede or faux suede upper. Some of the others are even less specific. Some are downright deceptive, such as the description for the Boardwalk clog, which says it's leather with a wood heel; if you zoom in, it's obvious that it's faux leather and faux wood.
However, I posted my question about Cecile on the ShoePrivee Facebook page and got an answer right away: faux suede. This was disappointing, but I also learned that ShoePrivee will be coming out with another price tier of shoes that does include ones made of leather. Hurrah for that!
I haven't ordered from ShoePrivee, so I can't do a side by side comparison with the other sites. It's a fairly new program though (maybe a few months old), and features are limited. You can login with Facebook and like individual styles with FB, but there isn't much else to do. Just this week, ShoePrivee created a new feature that suggests more styles you might like because so many people wanted to see more, which shows that they're responsive to their customers. Unlike the other three subscription sites though, there doesn't seem to be a rewards program for referring friends.
All in all, I haven't been compelled to order from ShoePrivee, but I will definitely keep checking it out to see what improvements are made in the future.
Next week, I'll try to stop obsessing about shoes and write something else for Fashion Friday. But in two weeks, I'm planning a side by side review of the three shoe subscription sites I have ordered from: ShoeDazzle, JustFabulous, and Sole Society.
I have used Shoedazzle, Justfab and now Shoeprivee...
ReplyDeleteI've never had issues with Justfab, their customer service is superb and their selections are great quality.
With Shoedazzle, the pair I received was not what I expected, I called and they were really nice with the return issue and issuing the credit back to the account.
On the other hand, I've had my issues with Shoeprivee on my first order. I called once, then sent an email, then another email, then one more call before leaving a message on their FB page. I didn't want to get to that point, but I returned the Shoedazzle shoes at the same time, and I was able to select another option already.
Hope this info helps for your decision.
I have used Shoedazzle, Justfab and decided to try Shoeprivee just last month. My advice, don't order from Shoeprivee. As Angelys said, I had issues with my first order. They double charged me, they "lost my order", they had to wait to get more stock, and it took me until the 27th of the month to get the shoes I ordered on the 2nd. I have never had any issues with either Shoedazzle or Justfab, and I have returned shoes to both of those companies. The customer service was excellent.
ReplyDeleteI love the shoes on all the sites, but I just want to order one pair. I really want to avoid the monthly fee. Is there anyway to do this?
ReplyDeleteI really don't understand what drives people to use those sites. They are so overpriced. Like you, I tend to buy designer shoes at discount stores. Quality REAL suede heels by Guess only cost me $20 at Ross! Why would I spend nearly $40 on shoes with Wal*Mart quality and limited choices?
ReplyDeleteIf anything, I would suggest makemechic.com...the site some people are accusing ShoeDazzle and other companies buying in bulk from.
I agree with Angelsy, shoe privee's customer service is awful. Just try canceling your account, it doesn't happen and they keep charging you over and over again. I am working on logging a complaint about them with the better business bureau and getting my lawyer involved for bad business practices. I would go back to shoedazzle or justfab but NEVER SHOEPRIVEE!
ReplyDeleteI joined Shoedazzle a couple of years ago when they first started. At that time they offered shoes by designers such as Michael Antonio. I always experienced great customer service and actually ordered quite a few shoes. Then they slowly began changing over to their exclusive Shoedazzle brand shoe. These shoes are just awful in both quality and comfort. I tried a couple of pair of the Shoedazzle brand shoes and ended up canceling my account because they weren't comfortable and didn't fit. My other issue with Shoedazzle was that I always had to ask for new selections because they would send me sandal selections in the winter and I live in New Hampshire! No matter how many times I commented that I didn't want sandals or peeptoes, those were always part of the monthly selection. It was frustrating to realize that Shoedazzle wasn't as "personalized" as they claimed to be. I've just joined JustFab and paid $19.95 for my first pair of shoes. I figured for that price and free return shipping I should give them a try. Haven't received them yet, but I just ordered them a few days ago. I signed up for ShoePrivee because I saw the ad on FB. They have some wild looking shoes, but based on the reviews posted here, I don't think I want to get involved with this company.
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